Customer Success Manager

Posted 4 days ago

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Job Details

Full Time

Location

Winnipeg, MB

Salary

dollar sign 85,000 to 98,500 per year (plus commission)

Job Description

As a Customer Success Manager at Daifuku, you will be a key player in ensuring the success and satisfaction of our clients. This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 145 companies. You will play a critical role in driving the voice of the customer, managing renewals, and fostering collaborative relationships with internal teams

This is an excellent opportunity for an exceptional Customer Success Manager who is looking to expand their skills and build their career with an industry leader.

Experience in customer success or account management, preferably within the tech sector.

Proven track record of managing client relationships and driving customer satisfaction.

Excellent communication, presentation, and negotiation skills.

Strong organisational and time-management abilities.

Familiarity with Catalyst or similar customer management tools is a plus.

Location: Remote

Working pattern: Full Time, 40 hours per week

Contract Type: Permanent

Daifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, Flexible Spending Programs, and more.

About Daifuku Co

Since 1937, Daifuku has focused on material handling – the movement of finished goods and work in progress. Our world-class systems lead the industry by combining conveying, storage, sorting, picking and controls. Our products serve customers in a range of industries and countries.