Remote IT Manager

Summary

Job Title: Applications and Network Security Manager

Location: Tumbler Ridge, BC

Language of Work: English

Start Date: When filled

Schedule / Terms of Employment: This is a full time (40 hours/week), permanent position

Primary Purpose

Our organization is currently seeking a highly motivated self-starter to lead the development of our information technology Operations. The successful candidate will be reporting to the Director of Technology, who leads Conuma’s IT/OT (Operational Technology) Department.

The responsibilities of the IT Manager are to shape and manage a high-performing team and a robust IT system to serve our 24x7 mining production environment. Implement and maintain a security policy across the organization.

We are looking for a team player capable of executing a strategic vision for modernizing our IT operation. Fully capable of providing hands-on experience & assistance with help desk support, managing Datacenters, establishing & implementing Security policies, and managing IT/OT applications.

The Job requires a regular presence in the Head office in Tumbler Ridge, BC, and occasionally visits data centers on the mine sites.

Competencies

• Experience and abilities to manage a mid-size IT Department in a 24x7 environment.
• Experience in Implementing security policy and access control in the organization.
• Core skills include project management, leadership, and a breadth of technology experience supporting medium to large businesses.
• Experienced in managing data centers on multiple sites.
• Hands on support and management of SQL database and various Applications.
• Extensive experience managing infrastructure, both physical and virtual (VMWare)
• Provide consultation on networking solutions (wireless, CISCO Switches & Routers, and firewall) to provide core infrastructure services.
• The ability to effectively manage multiple projects and delegate tasks to other team members.
• Abilities to provide coaching, leadership, and guidance for the team.
• Extensive experience supporting Microsoft Windows operating environments, including Active Directory, integration with Azure, and cloud services-this includes supporting the suite of Office365 applications such as MS Exchange, Teams, and SharePoint.
• Documenting the infrastructure and creating work instructions, workflows, and disaster recovery planning.
• Outstanding communication, interpersonal, and leadership skills

IT Manager duties and responsibilities

• Using a hands-on approach, manage and improve multiple data centers and application systems.
• Lead the team of help desk technicians and provide and improve the quality of services.
• Manage Datacenters, VMWare, Applications running on SQL database, MS Windows operating environments, including Active Directory, integration with Azure, and cloud services-this includes supporting the suite of Office365 applications such as MS Exchange, Teams, and SharePoint.
• Develop and implement policies related to network security, disaster recovery, and IT infrastructure
• Analyze resource utilization and develop strategies to optimize performance
• Establish, measure, and define IT goals and maintain an IT roadmap
• Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company
• Daily audit of logs and system health related to all data center systems, backups, switches, routers, wireless systems, firewall, and other security and access logs. Create and provide summary reports to the Director on established frequency.
• Overseeing and determining time frames for major IT projects, including system updates, upgrades, migrations, and outages.

Education and Skill Sets

• Bachelor (4-year) degree, with a technical major, such as engineering or computer science
• 3 to 5 years experience in IT management and leadership, managing direct reports & team building, conducting evaluations, and new hire experience.
• Advance knowledge and experience supporting various operating systems and technologies (MS Exchange, Active Directory, Azure AD, SharePoint, SQL Database)
• Advance networking experience with CISCO Switches/Routers and Gateways, Firewall.
• Experience managing enterprise backup and recovery procedures and system performance monitoring. Disaster recovery and business continuity planning
• Experience with software applications/tools like Crowstrike, Ironscale, Proof point, CISCO ISE. to protect company information and resources
• Experience managing on-premises servers, storage area networks (SAN), and network-attached storage (NAS) devices
• Familiarity with our software platforms, including Microsoft 365 (e.g., Power BI), SharePoint, and Azure Cloud
• Experience with the network administration (Cisco certification a plus)
• Experience in ERP (Dynamics 365), workflows, and processes is an asset.
• Project Management certification is an asset (PMP)

Wage and Benefits

Conuma Resources provides competitive wages and benefits. Benefits include paid vacation, 7% RRSP matching and extended health and dental care.

Pre-Employment Testing

Please be advised that all selected applicants will be required to complete pre-employment testing.

Work Location / Travel

Employee bus transportation is available from Tumbler Ridge (Brule Mine and Wolverine Mine), Chetwynd (Brule Mine and Willow Creek Mine), and Mackenzie (Willow Creek Mine).

Please be advised that Conuma Resources does not offer camp accommodations or Fly-In Fly-Out opportunities. Conuma believes in supporting our local communities by promoting them as a place for our employees to call home.

Company Information

Conuma is a leading Canadian producer and exporter of metallurgical coal for the global steel industry. Products from our three mine operations in Northeastern BC, Brule, Willow Creek and Wolverine, leave us well-positioned to serve customers in South America, Europe and Asia.

Five time winner of the Edward Prior Mine Safety Award for the lowest injury frequency rate in British Columbia, Conuma continues to lead the industry with multi-million-dollar investments in the latest collision avoidance and fatigue monitoring safety technologies for the protection of our employees. Safety is not a goal to be achieved, it is our standard of expectation.

Conuma is much more than metallurgical coal. Conuma and its employees are embedded in our communities. The company’s Pay It Forward program began in 2017 and since then has raised over $325,000 in support The Children’s Foundation. Locally, Conuma’s employee winter hockey matches ensure much-needed donations to the Food Bank, while in the summer, our employees get together to assist the local high school teams as they prepare their go-karts for the Conuma Challenge.

Our local communities in Northeastern British Columbia are amongst some of the most beautiful surroundings in North America. At the Tumbler Ridge UNESCO Global Geopark, employees can enjoy almost limitless hiking amongst some of Canada’s biggest waterfalls, ride through ATV and snowmobile trails, explore 97 million-year-old dinosaur footprints, ski cross-country trails, play ice-hockey, swim indoors and out, cycle, and enjoy the sense of community only a small town provides. An hour and a quarter away, Chetwynd is famous for its chainsaw wood carvings and offers a range of kayaking, snowmobiling and rock-climbing opportunities. Regarded as a wonderful place to raise a family, with affordable costs of living, Northeast British Columbia is the outdoor paradise our employees are proud to call home.