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Sutherland Global

Bilingual Customer Service Representative/Spanish - Remote

Winnipeg, MB
Full Time
12 days ago
19 per hour

Can you deliver exceptional service to customers who call in looking for answers to questions in either English or Spanish? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?

Join Us.

We’re Sutherland and we’re seeking bilingual (Spanish/English) individuals to join us as Customer Service Reps on a full time, work from home basis. Join us and you will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you. 

What we offer:

  • Competitive hourly rate of $19/hour, paid training plus generous PTO (be sure to ask about our new Global Flexible Vacation Policy!)
  • Medical, dental and vision benefits
  • Advancement opportunities – 80% of our frontline leaders have been promoted from within
  • Additional pay incentives as well as monthly rewards & recognition programs
  • Employee Discounts
  • EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work. 


  • Excellent verbal and written communication skills; strong multitasking abilities
  • Fluency in English AND Spanish
  • Drive to solve problems and meet goals
  • Familiarity with Microsoft Office tools
  • Experience in customer service
  • Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

About us:

As a digital transformation company -- and Great Place to Work certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.

Customer Service and Support

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About Sutherland Global

We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally enginee...

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