Customer relation assistant
Posted 7 hours ago
Job Details
Location
Salary
15 to 45 per hour
Job Description
we are in need of a customer relations assistant who can perform the following responsibilities
- Answer customer questions by email, phone, or chat.
- Help customers with basic requests and concerns.
- Provide information about products, services, orders, or accounts.
- Respond to customer messages in a polite and professional manner.
- Update customer information in company systems.
- Record customer questions, complaints, and requests.
- Help resolve simple customer issues or direct them to the right department.
- Follow up with customers when needed.
- Keep customer records and files organized.
- Assist the customer service team with daily administrative tasks.
- Process basic forms, orders, and service requests.
- Maintain customer privacy and confidentiality.
Application closing date is 2026-10-20
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