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The Home Depot Canada

Front End Supervisor: Full Time

Location
Brandon, MB
Details
Full Time
3 days ago
Intro Statement
It can be a smile, remembering a name, or maybe even just a wave at the end of the day. Perhaps it's an unwavering desire to know about every product and service found within our walls and on our shelves. But whatever it is for you, we want to empower you to feel confident in unleashing it. Because at the Home Depot, the world's largest home improvement retailer, we know that the difference in our associates is what makes the difference for our customers. Discover how you can help others achieve their home improvement dreams. Apply to work at The Home Depot today.Under the management of Front End Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Front End Supervisors set objectives to delight our customers and grow long-term relationships between our associates and customers.

What sets us apart?

  • Health and Dental Benefits for Full Time associates
  • Profit Sharing and Stock Purchase Plan
  • Paid Training & Career Development
  • Tuition Reimbursement
  • The Home Depot Values that inspire team work and comradery amongst Department Leaders and associates

  • What you will be doing:
  • Communicating, delegating and following up on daily tasks that are assigned to the Front End Associates (including Head Cashiers, Cashiers and Lot Associates)
  • Setting clear performance expectations, regularly documenting performance, delivering performance feedback and motivating team
  • Teaching and training associates on how to reduce shrink
  • Recognizing and rewarding good performance based on feedback from Voice of the Customer survey
  • Ensuring all paperwork and procedures are completed according to standard operating procedure
  • Work with vendors, merchants, Assistant Store Managers and Store Managers
  • Scheduling Associates for effective coverage
  • Ensuring all required training is provided on Home Depot policies, procedures, reports, and culture
  • Developing associates and future leaders via position-based core curriculum learning program
  • Follow-up on Customer issues and own the resolution process inside the store to ensure customer satisfaction is achieved

  • What we are looking for:
  • Ability to work a flexible schedule; including days, evenings and weekends
  • Excellent organizational, interpersonal and customer service skills
  • Excellent decision making ability and problem solving skills
  • 1-2 years experience as a supervisor / leading teams

  • Closing Statement
    Thank you for applying to The Home Depot Canada. If helping people comes to you as naturally as smiling, then our customer-facing career opportunities may be a perfect fit you. Please note applications will only be accepted online and only those candidates under consideration will be contacted. The Home Depot Canada is committed to diversity and is an Equal Opportunity Employer.
    Category
    Customer Service and Support Retail