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Manager, Commercial Services (Brandon, MB)

Location
Canada
Details
Full Time
6 days ago
Manager, Commercial Services (Brandon, MB)
Manitoba, Canada Req #276

Monday, August 16, 2021

Westland Insurance Group Ltd. has an exciting opportunity for a Manager, Commercial Services in Manitoba. You will represent Westland to the commercial market as a leader within a retail branch and will focus on implementation and support of Westland's key initiatives and goals.

What we offer:

  • Competitive salary
  • Comprehensive flexible medical and dental benefits
  • Diverse mix of staff and demonstrated work/life balance
  • Career growth opportunities and continuing education programs


The opportunity:

In the leadership position of Manager, Commercial Services you will represent Westland to the commercial market within a retail branch. You will focus on implementation and support of Westland's key initiatives and goals and will provide leadership to team members within the Commercial team. You will bring together strong leadership and sales skills, along with commercial technical experience, to support the team in achieving the goals of the company, our clients and employees.

In this role you will:
  • Manages the Commercial team, including but not limited to, client service, satisfaction and retention; sales; claims resolution; employee attraction, retention, employee engagement and development.
  • Responsible for leading a sales focused Commercial team in meeting sales targets, which includes renewal retention, rate increases, cross selling, and upselling.
  • Responsible for Commercial team profitability within the branch. Review and monitor reports for key performance indicators.
  • Convenes and leads regular meetings with the team and ensures initiatives are implemented effectively.
  • Conduct annual performance reviews for all direct reports on time.
  • Promote and support professional development for their reports.
  • Help plan and support career aspirations with their team members.
  • Leadership of market and business development resources of the branches Commercial team, including personally building and maintaining strong collaborative relationships with external carrier partners.
  • Reinforces collaboration and demonstrates commitment to excellence, while establishing a client focused experience in the office. Building an exceptional client experience through which you will differentiate Westland in the marketplace.
  • Fosters an environment of innovation and change; seeking to understand business needs, uncover areas for improving efficiency and process, and supporting the team in leading change initiatives.
  • Maintain a high level of industry knowledge and technical skills, working towards higher educations, CAIB, CIP etc.


Here's what you bring:

  • Insurance Broker Level 2 License; working towards or completion of CIP designation
  • Minimum 8 years' Commercial Insurance experience
  • Proven experience as a manager of people and as a team builder
  • Strong written and verbal communications skills, an active listener
  • Ability to act as a change agent in a rapidly growing & changing environment
  • A natural ability at instilling a culture of client service
  • Adaptable when priorities change throughout the day based on team or client needs
  • Strong work ethic without sacrificing your ability to have fun on the job


Westland Insurance Group is one of the largest and fastest-growing independent property and casualty insurance brokers in Canada. With a national network of 170 locations and over 2,000 employees, the company continues to expand coast to coast. Westland's brokers provide expert advice to home, business, farm, life, and auto insurance clients. Since its founding in 1980, Westland has remained a family-owned company that is committed to supporting its local communities. For more information, please visit www.westlandinsurance.ca

Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equality and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves.

Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at jobs@westlandinsurance.ca

Apply Now

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  • Manitoba, Canada
Category
Other