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Operations Supervisor (31751)

Location
Winnipeg, MB
Details
Full Time
6 days ago
Join us at First Student as a Operations Supervisor!

We provide all necessary PPE with social distancing measures in place.

First Canada, our nation's largest provider of bus passenger transportation, has a full time opening for 'Operations Supervisor' in Winnipeg, Manitoba.

PURPOSE:

Serves as First supervisor for Drivers, customer response, driver field evaluation and accident first responders and monitors driver and dispatcher performance as well as assists employees with any issues.

RESPONSIBILITIES:
  • Communicates job requirements and responsibilities to drivers;
  • Day to day counseling and evaluation reports to local management;
  • Ensures drivers are performing assigned duties correctly and safely and that they meet all job related specifications;
  • Investigates incidents and accidents including on -the-scene accidents and assist drivers in preparing accident reports, OHSA reports and any other safety related documentation as required;
  • Liaises with both clients and drivers/the organization re customer service issues and responds professionally to customer inquiries/comments;
  • Evaluates and monitors driver safety and performance as well as compliance with legal employment/labor policy matters;
  • Assists with Driver recruitment process;
  • Prepares operational reports/schedules and maintains accurate daily records of operations;
  • May also be required to conduct road checks, routing, training and other relevant tasks as required;
  • Meets with all driver qualifications at location;
  • Obtains CDL to operate vehicles at location, maintains that license and drives periodically;
  • Any additional related tasks/duties as assigned.


EXPERIENCE, KNOWLEDGE AND REQUIRED SKILLS:
  • Supervisory capability with a diverse workforce;
  • Proficiency using MS Office products including MS Excel and MS Word and Windows based programs;
  • Excellent written and verbal communication skills;
  • Proficient with basic math skills;
  • Previous transportation knowledge, an asset;
  • Ability to multitask and work independently in a fast paced/high energy environment;
  • Exceptional customer service, problem solving, decision making, critical thinking abilities.


First Canada is an equal opportunity employer that welcomes a diverse workforce. We encourage applications from women, persons with a disability, Aboriginal peoples and members of a visible minority.

KIJI
Category
Management and Executive