Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
$115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Respond Enablement Leader and team are responsible for supporting the Respond domain and products within (Case Management, Claims & Disputes, and Actions & Communications). The Enablement Leader drives agility adoption by partnering with Practice Office, Product and Delivery leadership to improve execution, planning, delivery, and value realization. This role leads organizational assessments and transformation efforts, and ensures roadmaps, planning cycles, and delivery processes consistently translate strategy into measurable business outcomes. They will improve organizational effectiveness and strengthen cross-functional execution. This role serves as a strategic partner to Product Management leadership, Group Product Owners, Managers, Partners and Support Organizations by enabling planning & assessment excellence, delivery predictability, roadmap clarity, and continuous improvement across the product team and lifecycle.

The role balances strategy, execution, coaching, governance, and transformation leadership, ensuring measurably improvement in time-to-market, customer outcomes, operational efficiency, and business value realization.

Key Responsibilities

• Support Enterprise Agile Strategy Migration & Operating Model
• Define and evolve the enterprise Agile enablement strategy aligned with business, product, and technology objectives
• Establish scalable Agile operating models supporting portfolio, product, and delivery execution
• Ensure Agile practices integrate seamlessly with financial planning, governance, risk management, and compliance
• Lead transformation initiatives to improve organizational agility, execution velocity, and business adaptability
• Product & Delivery Enablement
• Partner with Product Management, Partners, and Support Organizations to improve:
  
  • Product Intake, Assessment, Discovery and Delivery Flow
  • Road mapping and portfolio prioritization
  • Quarterly and annual planning cycles
  • Outcome-driven product execution and measurability
• Enable structured planning, backlog management, dependency coordination, and delivery forecasting
• Ensure consistent execution standards across product teams and business units
• Intakes, Assessments, Maturity Models & Performance Measurement
• Design and lead Agile maturity assessments across product, technology, and operations
• Identify systemic gaps, risks, and opportunities across process, structure, tooling, and culture
• Establish KPIs, OKRs, and performance dashboards tied to:
  
  • Flow efficiency and throughput
  • Delivery Predictability
  • Value Realization
  • Customer Impact
• Support translating insights into prioritized roadmaps and executive-level recommendations
• Support roadmap development, communications, planning & execution governance
• Support product and portfolio road mapping with structured prioritization and capacity planning
• Enable and lead planning forums (PI Planning, quarterly planning, portfolio reviews, business reviews)
• Establish governance models that ensure alignment, transparency, and execution accountability
• Drive cross-team dependency management and enterprise-wide execution visibility
• Support executive and stakeholder partnership & communication
• Deliver executive-level insights on delivery health, investment effectiveness, and organizational constraints
• Develop clear narratives linking Agile adoption to business value, revenue growth, cost optimization, and strong alignment between strategy, roadmaps, and execution

Qualifications & Experience

• 10-15+ years in product delivery, Agile transformation, or enterprise enablement
• Senior leadership experience in Agile, Product, Technology, or Operations
• Demonstrated success leading large-scale transformation or portfolio enablement
• Deep expertise in Agile, Lean, Product Operating Models, and Flow Metrics
• Strong executive communication, influence, and stakeholder leadership
• Experience working with enterprise planning, portfolio governance, and financial models
• Organizational design and transformation leadership
• Product and value-centric mindset
• Experience working with data-driven decision making and performance measurement
• Executive presence, influence, and change leadership
• Ability to operate across ambiguity, scale, and complexity

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet