Senior Manager, Third Party Risk Programs

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Governance & Control

Pay Details:
$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Third Party Risk Office (TPRO) Risk Relationship Manager (L11)

This position reports to the VP, Third Party Risk Office and is responsible for supporting the Third-Party Risk Management Office (TPRO). The successful candidate is a results-driven individual, someone who thrives in complexity and high-level of ambiguity. TPRO will focus on managing third party risks, providing guidance and challenge the processes related to the control environment, and supporting compliance with regulatory requirements and TD Standards. The successful candidate is a results-driven individual, someone who thrives in complexity and high-level of ambiguity. This role is enterprise-wide in scope, with many people across TD Bank who are engaged in managing our 6500+ vendors. In this role you will be accountable for managing a team and will have the following core responsibilities:

Job Description

• Develop, communicate and implement a holistic governance and control strategy for own specific business function in support of and integrated with the overall business strategy
• Manage and plan activities that require alignment across multiple areas
• Lead the implementation of regulatory change management and provide guidance to the team in the development and/or integrated implementation of policies / procedures / changes across multiple business / functional areas
• Ensure all administration, control and compliance activities are complete and accurate to meet targets for own area.
• Ensure an integrated and aggregated view of all related business risk and control activities across the overall function providing escalations, recommendations, and decision support to leadership
• Forecast programs / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders.
• Provide functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business risk strategies and executive management direction
• Provide direction to complex, wide ranging enterprise or cross-function / business projects and participate in designing, testing, and implementation of solutions.
• Work closely with senior management to develop business plan, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale
• Assess / identify key issues and escalate to appropriate levels and relevant stakeholders and business management where required
• Identify, mitigate and report on risk issues per enterprise policy / guidance and ensure appropriate escalation processes are followed.
• Ensure business operations are in compliance with applicable requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
• Lead or contribute to cross-functional / enterprise initiatives helping to identify risk / provide guidance for complex situations
• Oversee or lead the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issues
• Protect the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
• Strategic partner to leadership team on the management of the function, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas

PREFERED QUALIFICATIONS

• Role of Forward Deployed Resources
• Relationship manager and trusted advisor providing guidance and challenge on third party risks and controls for Business Segment/Corporate Area they support and EVMO leadership.
• Advise, guide, support and challenge business owners on pre-contact & post-contract activities and manage the relationship
• Identify, assess, monitor, report on and help prioritize the remediation of 3rd party risk and control gaps or issues including playing a lead role in risk and control assessments.
• Collaborate with partners by providing expertise to enable informed decisions in alignment with the overall risk tolerance.
• Partner with VMOs and TPRO COEs to continuously improve control environment
• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Uses sophisticated analytical thought to exercise judgement and identify solutions
• Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations

Employee/Team Accountabilities:

• Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well-being to represent TD's brand.
• Connects the alignment of colleague's contributions with the TD Shared Commitments
• Builds and retains an engaged and diverse team that embraces diversity of thought, creativity, and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborates to move with speed and get things done.
• Demonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results.
• Sustains, identifies strong talent, recruits, and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome.
• Enables colleague growth by encouraging colleague development to achieve career and business objectives, ensuring timely feedback, motivating appreciation, and recognition to all colleagues.
• Enables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership.
• Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and team.

All TPRO Resources

• Enable, oversee and support the 1st line of defense for third party activities with the following core capabilities:
• Enhancing the culture and awareness of proactively managing and mitigating Third Party Risk
• Performing support and effective 1B challenge of Third Party Risk activities
• Driving change initiatives in the Third Party space on behalf of the businesses and corporate areas
• Act as a Liaison with 2nd line, 3rd line and Regulators on behalf of the 1st line

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet