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Best Buy Canada

Sr. Specialist, Product Process

Brandon, MB
Full Time
6 days ago

As Canada\'s fastest-growing specialty retailer of consumer electronics, Best Buy ensures it offers one of the best work environments in the country. Employee experience is at the heart of everything we do. We take a holistic approach to how we recognize and reward hard work and achievements. True to our vision of unleashing the power of our people, we encourage our employees to learn, grow and advance within our organization.

As a Senior Product Process Specialist, you will strive to create an amazing customer experience by ensuring product availability is 100% accurate while maintaining world class product visual presentation. You will support the customer experience by identifying solutions for customers and retrieving all necessary products and services for them. You will also support store leadership to execute and validate processes.

As a senior product process advisor you will....

... Ensure that employees are consistently learning and developing their skills through employee training and the implementation of BBY programs related to visual presentation, planogram implementation, shipping/receiving and signage. Ensure that you are consistently sharing product knowledge and best practices, and that you consistently demonstrate and lead by BBY\'s values

... Actively coaching and demonstrating ways to maximize longer term relationships with our customers through the execution of BBY programs where they are applicable, and finding new ways to improve the customers experience through consistently improving your own knowledge, and teaching and demonstrating best practices to your team members

... Ensuring that your team is positively contributing to the stores KPI\'s, including: store revenue, shrink, merchandising standards and tasking, inventory health, SOP compliance and health and safety.

We'd love to hear from people who have 1 to 2 years' experience in retail:
    • Providing daily work direction and training to employees on your shift • Consistently provide great customer experiences and teach best practices to team members • Continuously develop your own business acumen and share what you have learned with other employees.

We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology
Operations and Logistics