Technical Support Specialist
Posted 3 days ago
Job Description
Brainhunter is currently seeking "Technical Support Specialist" to work for our valued Client. The position requires the successful consultant to be on-site 3 days a week in Toronto.
Any specific tools/skillset:
Role profile description:
The Technical Support Specialist is responsible for supporting existing technologies. Providing operational excellence of existing security technologies and services. They will require a mindset focused on business value and continuous service improvement.
Security Services:
Other:
We thank all applicants for their interest, however only those candidates selected for Interviews will be contacted.
Any specific tools/skillset:
- • Clear communication skills, excellent documentation, logging platforms, automation such as GitLAB, Ansible and Python
• A degree or equivalent education in a related discipline such as Computer Science, Business Computing, Engineering, or Commerce is required
• Minimum of 2 years experience maintaining and supporting application, infrastructure, and security solutions in a large organization is required
• General knowledge of IT industry technology and best practices and specific knowledge in security and infrastructure technologies such as web servers, application servers, Intel / Linux / AIX servers, workstations, databases, network, Cloud Computing, Automation, Logging methodologies and platforms Splunk, SIEM / Syslog, etc.
• Automation or scripting background with PowerShell, Python, GitLab & Ansible
• Have attention to detail, be effective at planning, excellent analytical and problem-solving skills, self-organized and a demonstrated self-starter with the ability to influence others
• Strong communication, negotiation, and interpersonal skills with demonstrated experience working in a team environment is a must
• Demonstrated desire to implement change and make a contribution to the organization and with a proven history of making appropriate decisions and recommendations
Role profile description:
The Technical Support Specialist is responsible for supporting existing technologies. Providing operational excellence of existing security technologies and services. They will require a mindset focused on business value and continuous service improvement.
- • Demonstrate strong fundamentals and best practices while working hands-on with a variety of technologies
• Follow ITIL best practices re: incident management, problem management, change management
• Complete deliverables and deliver solutions with the highest possible quality in the most efficient & effective manner
• Crystal clear communication skills and provide detailed documentation as required
Security Services:
- • Provide support to existing technology stacks such as GitLab, Ansible, NXLog etc.
• Embody world-class service and support
• Deploy solution components and participate in appropriate functional and non-functional testing
• Work with internal and external stakeholder teams to implement / validate solution integration points
Other:
- • Participate in meetings and training events with a willingness to share knowledge and learn from others
• Demonstrate commitment to respectful workplace and workplace diversity initiatives
• Foster the department's culture with a focus on teamwork and stewardship with business units
• Support continual improvements of squad and department methods, tools and techniques
We thank all applicants for their interest, however only those candidates selected for Interviews will be contacted.
About Great Canadian Gaming Corp.
Industry
Hospitality and TourismCompany Size
5001-10,000 employees
Application closing date is 2025-10-13
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