Virtual Customer Assistant
Posted Yesterday
Job Details
Category
Location
Salary
34,000 to 98,340 per year
Job Description
We are seeking a highly motivated and detail-oriented Virtual Customer Assistant to join our dynamic team. This role is essential in providing exceptional customer service and support to our clients in a fast-paced digital environment. As a Virtual Customer Assistant, you will be responsible for managing inquiries, resolving issues, and ensuring customer satisfaction through various communication channels including chat, email, and phone. You will be expected to utilize your problem-solving skills to address customer concerns effectively while also identifying opportunities to improve the overall customer experience. Your daily tasks will involve maintaining accurate records of customer interactions and processing orders while collaborating with other team members to enhance service delivery. This position offers the unique opportunity to work remotely, allowing you to maintain a flexible schedule while contributing to the overall success of our company. The ideal candidate will exhibit strong organizational skills, a proactive approach to tasks, and a passion for delivering top-tier customer support. If you thrive in a virtual environment and are eager to take on the challenges of this role, we invite you to apply and join us in creating a positive impact in our clients' lives.
Responsibilities- Respond to customer inquiries promptly via email, chat, and phone.
- Assist in resolving customer issues and complaints efficiently.
- Maintain accurate records of customer interactions and transactions.
- Process orders and handle returns or exchanges as needed.
- Provide detailed product information and recommendations to customers.
- Collaborate with team members to enhance customer service procedures.
- Gather customer feedback to identify areas for improvement in services.
- Proven experience in customer service or related field.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and manage time effectively.
- Proficiency in using customer service software and tools.
- Familiarity with remote working technology and communication platforms.
- A positive attitude and a passion for providing excellent customer support.
About 3leafrealty inc
Industry
Real EstateCompany Size
201-500 employees
Application closing date is 2026-02-25
Current Openings
-
Administrative Data Entry Specialist- Fully Remote
3leafrealty inc
Full Time
-
Part-Time Work Opportunity in Winnipeg - Join Our Team Today!
Occupons Quebec
Part Time
-
Accounting Assistant (REMOTE)
Treasure's Academy LLC
Full Time
-
Part Time
-
Remote Sales Manager, and Sales Rep
Magna International
Full Time
-
Senior Payroll & Benefits Specialist
Swim Recruiting
Full Time
-
Assistant Manager
McDonald's
Full Time
-
McCafé - Night Prep / Maintenance Manager
McDonald's
Full Time
-
Part-Time Cashier / Line Cook
McDonald's
Full Time
-
Part-Time Cashier / Line Cook
McDonald's
Full Time
