Senior Manager, Product Owner

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
TD General

Pay Details:
$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We're looking for a Marketing Technology Product Owner to shape the future of our marketing and advertising platforms, specifically for our insurance business. This is a senior strategic role where you'll own the roadmap for our core MarTech and AdTech stack, with a primary focus on Salesforce, Adobe and advertising platforms like Google and Meta.

You'll be the crucial link between our business goals and technical solutions. You'll translate marketing needs into actionable user stories, guide a dedicated agile team, and ensure we're building capabilities that drive customer engagement and business growth. If you're a product leader with a deep understanding of marketing technology, a passion for data, and a talent for leading complex projects, we want to hear from you.

Key Responsibilities

• Strategic Leadership: Define and champion the long-term vision, strategy, and roadmap for our marketing and advertising technology platforms. Stay current with industry trends and bring a sense of curiosity to build a best-in-class stack.
• Product Ownership: Serve as the strategic Product Owner for agile team(s), guiding them to deliver high-impact capabilities. Prioritize the product backlog, write clear user stories, work hand-in-hand with engineers, designers, data scientists & architecture, solution designers to deliver high-impact features.
• Stakeholder Management: Work effectively within a complex matrix organization, aligning diverse stakeholders across marketing, technology, line of business, legal, and compliance. Synthesize complex technical and strategic deliverables into simple, clear terms for executive-level audiences.
• Requirements, Data & Innovation: Gather and refine business requirements. Use your deep knowledge of data principles to build solutions that enable robust analytics, personalization, and powerful marketing campaigns. Proactively identify and assess new technologies that can enhance our capabilities.
• Adoption & Enablement: Ensure the full value of our tools is realized. Support user adoption and training, and work to help teams utilize the tools to their maximum potential.

What You Bring

• Bachelor's degree in a relevant field.
• 10+ years of experience as a Product Owner or similar role, with a focus on marketing or advertising technology, preferably within a large enterprise or the insurance business
• Proven experience with core MarTech platforms: Salesforce (Marketing Cloud, Financial Cloud, Loyalty Cloud, Data Cloud etc.); Adobe (Experience Cloud: Analytics, Target, AEM), Google & Meta Marketing Platform (Analytics, Ads, etc.)
• Deep knowledge of data principles, data models, and how to leverage data to create powerful marketing solutions.
• Proven experience working in and navigating a complex matrix organization, with a strong ability to influence without direct authority.
• Demonstrated ability to synthesize complex deliverables into simple, compelling narratives for executive-level audiences.
• Exceptional strategic thinking, communication, and leadership skills.
• A strong foundation in Agile methodologies (Scrum, Kanban).

Preferred Qualifications

• Agile or Product Owner certification (e.g., CSPO).
• Knowledge of Insurance business, Bank Act, Privacy regulations.
• Experience in a highly regulated industry like financial services.
• Knowledge of CDPs, DMPs, or other advanced data technologies.
• Certified in Marketing capabilities from Salesforce, Adobe, Google or Meta

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet