Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Human Resources

Pay Details:
96,900 - 136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Role Overview

The Talent Acquisition Operational Excellence Manager provides operational support to the VP of Talent Acquisition and TA Leadership Team. This role is accountable for the effective E2E operations of the TA function, including but not limited to the TA budget and FTE management, operational reporting and driving alignment across business priorities, reporting and communications. To achieve this, they act as the operational connector between TA leadership, Finance, HR and other Enterprise partners to enable an efficient, well-governed, and high-performing function. They manage all operational TA leadership cadences including meetings, offsites and events.

Key Responsibilities

Strategic Operations & Execution

• Translate TA vision and strategy into clear goals, plans, and deliverables for the team
• Drive alignment across TA sub-functions. Ensures an integrated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.
• Lead operating rhythm- monthly ops reviews, quarterly business reviews, leadership meetings, offsites, town halls etc.
• Provide ad-hoc analysis, presentations, or executive materials to support VP strategic decision-making.

Budget & Financial Operations

• Own and maintain the TA budget tracker, forecasting, and spend analysis in partnership with Finance and HR Business Management.
• Support annual and mid-year budget planning cycles, providing executive summaries and variance explanations for leadership review.
• Monitor and report on budget utilization and identify cost optimization or reallocation opportunities.

Leadership Support & Governance

• Partner closely with the VP of Talent Acquisition to manage priorities, meeting cadence, and follow-through on key deliverables. Serve as central point of coordination for TA leadership team- driving agendas & follow-ups.
• Draft executive communications, briefing materials, talking points, and follow-up actions
• Reviews / summarizes key discussions and/or business issues in advance
• May oversee administrative activities (travel, correspondence, presentations etc.), and provide direction to executive assistant(s)
• Maintain key TA operating documents (e.g., organizational charts, key initiative trackers, OKR dashboards, and scorecards).
• The position also requires a highly effective communicator with expertise in providing counsel to senior leaders, and discreetly managing matters that are both sensitive and confidential in nature.

Qualifications

• 3+ years of experience in HR operations, talent acquisition, or business management support roles.
• Strong financial acumen, with experience in budget management, expense tracking, and forecasting.
• Exceptional organizational skills with proven ability to manage multiple priorities.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Workday (or similar HRIS systems).
• Excellent written and verbal communication skills; ability to interact effectively with senior leadership.
• Strong attention to detail and a proactive, solutions-oriented mindset.
• Possess a high level of integrity and has proven experience in providing counsel to senior leaders and discreetly managing sensitive and confidential matters
• Able to deal with significant ambiguity and constantly changing circumstances
• Organizational awareness - know who or where to best to engage to deal with issues
• Financial acumen and research / analysis skills - able to absorb a steady stream of information (financial and non-financial) and summarize key issues or concerns

EXPERIENCE & EDUCATION

• Undergraduate degree
• 7+ years of relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet